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Laurence Briffa

Laurence Briffa

Customer relationship Officer, English proficiency

Good interpersonal skills
Communication - Coordination
Customer relationship
Driving License
Valbonne (06560) France
Employed Just looking around
Flexible, I’ve been able to adapt quickly to various positions and responsibilities, in France and 6 years in Ireland. In charge of customer relationship and English proficiency, I'm in charge of monitoring files, from order processing to delivery, ensuring that goods are received on good condition, right through to invoices payment. My interpersonal and communication skills are essential assets for successfully building customer loyalty and maintaining good professional relationships with both salespeople and my colleagues at headquarters. Contact me and let's talk.
  • Management of a 3 up to 5 sales representatives team: recruitment, training, motivation, communication
  • Management of key accounts (hospitals, clinics), litigation management, decision making in emergency
  • Bilingual coordination (French-English) between the various departments: Sales Administration, Marketing, Human Resources, Logistics, Finances (France & Ireland)
  • Coordination with ophthalmologists customers and distributors
  • SAP skills: testing and application
Company Description
US pharmaceutical industry, specialising in the areas of contact lenses care products, and intraocular lenses for cataract surgery.
Manufacture and distribution of these products and surgical equipment for surgery division (phaco emulsification equipment and consumables).
(AMO derived from Allergan Laboratory after split. Then AMO acquired by Abbott Medical Optics Laboratory)
Company website