Laurence Briffa
Customer relationship Officer, English proficiency
Good interpersonal skills
Communication - Coordination
Customer relationship
Driving License
Valbonne (06560) France
Employed
Just looking around
Flexible, I’ve been able to adapt quickly to various positions and responsibilities, in France and 6 years in Ireland. In charge of customer relationship and English proficiency, I'm in charge of monitoring files, from order processing to delivery, ensuring that goods are received on good condition, right through to invoices payment. My interpersonal and communication skills are essential assets for successfully building customer loyalty and maintaining good professional relationships with both salespeople and my colleagues at headquarters. Contact me and let's talk.
Eco-Mobility Project Manager
Amadeus
May 2008
to September 2011
Consultant
Sophia Antipolis
France
- Educate employees in implementing alternatives to "one person driving in a car", by improving traffic flow on commuting, in favor of public transportation, carpool, (electric) bicycle, walking to work and telecommuting
- Survey analysis, presentation of results and writing summaries
- Organisation and animation of workshops in English, on the various themes of alternative modes of transportation to the private car
- Coordination with the engineering office in charge of the project, and the "Sophia Club Entreprises"
- Manage a team of 20 internal coordinators
- Participation in the development of solutions catalog to implement
- Monitoring the implementation of the first actions, through a dashboard
- Work on change management
Detailed Description
- Daily transportation management on Sophia Antipolis site.