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Laurence Briffa

Laurence Briffa

Customer relationship Officer, English proficiency

Good interpersonal skills
Communication - Coordination
Customer relationship
Driving License
Valbonne (06560) France
Employed Just looking around
Flexible, I’ve been able to adapt quickly to various positions and responsibilities, in France and 6 years in Ireland. In charge of customer relationship and English proficiency, I'm in charge of monitoring files, from order processing to delivery, ensuring that goods are received on good condition, right through to invoices payment. My interpersonal and communication skills are essential assets for successfully building customer loyalty and maintaining good professional relationships with both salespeople and my colleagues at headquarters. Contact me and let's talk.
  • Customer orders processing: with hospitals, private clinics, audioprosthesists
  • Daily contact in English with head office in Austria, for creating purchase orders monitoring deliveries, contacting customers and carriers
  • Purchases receptions in Navision, customer invoicing
  • Dispatch and follow-up of audioprocessors, for patient testing
  • Handling expired implants, information to hospitals, reminders sending
  • Processing of returns and exchanges through traceability, handling of credit notes
  • Quarterly inventory (France area)
Company Description
World’s leading hearing implant company, on a mission to help people with hearing loss experience the joy of sound.
Company website